INFO

Contact Us;
Call DRIFTING.com at (877) 786-7694

Email Confirmation
Some AUTOMATIC EMAIL CONFIRMATIONS are blocked by SPAM FILTERS.

If you do not receive an automated email confirmation after you place an order online then please send an email
to orders@drifting.com or CALL (877) 786-7694

This is what an EMAIL CONFIRMATION will look like.

Email Confirmation DISPLAY NAME (FROM): Yhst-3060391942628 (through Yahoo! Store Order System) [orders@store.yahoo.com]

How to CHECK your SPAM FILTER
-Different Terms
Hotmail "
JUNK E-Mail" Folder
Yahoo
"
Bulk" Folder
Microsoft Outlook
"
Junk E-mail" or "ANTISPAM" Folder
Other Programs
can use the term "
Filtered Mail" Folder



-BILLING ADDRESS

Provide the correct billing address, which is the location where your credit card statements are mailed.

-YOUR Phone Number

Provide us with your
correct contact number.

CONTACTING DRIFTING.com by EMAIL
If you email ORDERS@DRIFTING.com
but do not receive an email response within 24 hours then resend the message with your full name in the subject title so your message is less likely to be blocked by a Spam Filter.

NOTE; The email SUBJECT that is used when you contact DRIFTING.com should include your FULL NAME followed by "Drifting.com Order" so your email is less likely to be blocked by a SPAM FILTER.

Ex;
Subject: First Name Last Name, Drifting.com Order


For
INTERNATIONAL ORDER; If your address format is complicated then please copy and paste your address in the Order Notes so we can verify the exact format.

For
INTERNATIONAL ORDER; After you place an order check your email within 24-48 hours because we will contact you if your address format needs to be verified.



Shipping Methods
-UNITED STATES; USPS, USPS (NEXT DAY) UPS (NOTE; USPS NEXT DAY and UPS upgrades are by special request only; CALL
(877) 786-7694)
-INTERNATIONAL; USPS AIR MAIL and GLOBAL EXPRESS


Shirt Sizes
-Contact us if you need a size measurement.

Return / Exchange Policy

All sales are final. Only DEFECTIVE products can be replaced. Returned items must be unopened (EX. plastic wrap), in the original condition and undamaged. Items that meet these guidelines can only be returned within 10 days after delivery, although shipping is nonrefundable. Return shipments should be insured and traceable. DRIFTING.com is not responsible for lost or damaged shipments.  

Correct Shipping Address

Also, you are responsible for entering the correct shipping address. If you provide us with an incorrect shipping address you will not be refunded and we are not responsible for the recovery of the shipment.

Receiving an Order (Guidelines) 

Inspect the contents and condition of each product when it has been received.  Damaged or missing products must be reported within 3 business days from the time that the product was delivered.  

Damaged Package

You must report any damaged packages to the carrier and DRIFTING.com before unpacking. Also, kept all packaging.

Unpacking

Carefully unpack each product and do not damage the product packaging.   



INTERNATIONAL Orders

Some orders may include duties and taxes that are added when the shipment enters the designated country. These charges are the customers responsibility. Also, DRIFTING.com cannot estimate the additional fees. You should contact your local customs and post office for more information.

INTERNATIONAL ORDER; If your address format is complicated then please copy and paste your address in the Order Notes so we can verify the exact format.

INTERNATIONAL ORDER; After you place an order check your email within 24-48 hours because we will contact you if your address format needs to be verified.

Damaged or Defective Items

First contact the manufacturer to inquire about having a product shipped directly to you. When you contact the manufacturer you need to notify DRIFTING.com (orders@drifting.com) the same day.

Wrong Item

Report wrong items to orders@drifting.com

Cancel or Change an Order

If the order has already been processed then a shipping and handling fee will be charged. orders@drifting.com

Missing Items

Report missing items to orders@drifting.com

Shipping
Packages are currently shipped to the United States and Canada. Most orders are processed and shipped out within 24-48 hours on business days.

Shipment Status

Submit shipment status update requests to orders@drifting.com

Payment Methods
VISA, Master Card, American Express, Discover, COD (Must Call (877) 786-7694), Money Orders (Must Call (877) 786-7694) and PAY PAY (cash@drifting.com)

Contact Us
(877) 786-7694

DRIFTING.com
15332 Antioch St. #451
Pacific Palisades, CA 90272

orders@drifting.com

DRIFTING.com STORE
CANOGA PARK, CA 91303-1055
(877) 786-7694
Local Order Pickups are Accepted



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