Contact Us;
(877)
786-7694
Quick Tips!
If you do not receive
an automated email confirmation then please send an email
to
orders@drifting.com
or CALL
Provide the correct
billing address, which is the location where your credit card statements
are mailed.
Provide us with your correct contact number.
If you do not receive an email response within 24 hours then resend the
message with your full name in the subject title so your message is less
likely to be blocked by a Spam Filter.
For
INTERNATIONAL ORDER;
If your address format is complicated then please copy and paste your
address in the Order Notes so we can verify the exact format.
For
INTERNATIONAL ORDER;
After you place an order
check your email within
24-48 hours
because we will contact you if your address format needs to be verified.
Email Confirmation
Some
emails are blocked by SPAM FILTERS therefore you should send an email to
orders@drifting.com or CALL if
you do not receive an automated confirmation within 10 minutes.
NOTE; The email subject title should include your FULL NAME
followed by "Drifting.com Order" so your email is less likely to be
blocked by a SPAM FILTER.
Ex;
Subject: First Name Last Name, Drifting.com Order
Shipping Methods
-UNITED STATES; USPS, UPS and FedEx (NOTE; UPS and FedEx upgrades are by
special request only)
-INTERNATIONAL; USPS AIR MAIL and GLOBAL EXPRESS
Shirt Sizes
-Contact us if you need a size measurement.
Return
/ Exchange Policy
All
sales are final. Only DEFECTIVE products can be replaced.
Returned
items must be unopened (EX. plastic wrap), in the original condition and
undamaged. Items that meet these guidelines can only be returned within
10 days after delivery, although shipping is nonrefundable. Return
shipments should be insured and traceable. DRIFTING.com is not
responsible for lost or damaged shipments.
Correct
Shipping
Address
Also, you are responsible for entering the correct shipping address. If you provide us with an incorrect shipping address you will not be refunded and we are not responsible for the recovery of the shipment.
Receiving
an Order (Guidelines)
Inspect
the contents and condition of each product when it has been received.
Damaged or missing products must be reported within 3 business
days from the time that the product was delivered.
Damaged
Package
You
must report any damaged packages to the carrier and DRIFTING.com before
unpacking. Also, kept all packaging.
Unpacking
Carefully
unpack each product and do not damage the product packaging.
INTERNATIONAL
Orders
Some
orders may include duties and taxes that are added when the shipment enters
the designated country. These charges are the customers responsibility.
Also, DRIFTING.com cannot estimate the additional fees. You should
contact your local customs and post office for more information.
INTERNATIONAL ORDER;
If your address format is complicated then please copy and paste your
address in the Order Notes so we can verify the exact format.
INTERNATIONAL ORDER;
After you place an order
check your email within
24-48 hours
because we will contact you if your address format needs to be verified.
Damaged
or Defective Items
First
contact the manufacturer to inquire about having a product shipped
directly to you. When you contact the manufacturer you need to notify
DRIFTING.com (orders@drifting.com) the same day.
Wrong
Item
Report wrong items to orders@drifting.com
Cancel
or Change an Order
If the order has already been processed then
a shipping and handling fee will be charged. orders@drifting.com
Missing
Items
Report missing items to orders@drifting.com
Shipping
Packages are currently shipped to the United
States and Canada. Most orders are processed and shipped out within 24-48
hours on business days.
Shipment
Status
Submit shipment status update requests to orders@drifting.com
Payment
Methods
VISA,
Master Card, American Express, Discover and
PAY PAL
(cash@drifting.com)
Contact Us
(877) 786-7694
DRIFTING.com
15332 Antioch St. #451
Pacific Palisades, CA 90272
orders@drifting.com |
